SiteQueue tracks the full field lifecycle — delivery, installation, punch list — in one tool your office manager keeps open all day. No more whiteboards. No more lost texts. $29/month.
We talked to dozens of shop owners and office managers. The same five problems came up every single time.
Your driver drops off cabinets at the site. A panel has a scratch. He texts you a photo — which you see 3 hours later, buried under 15 other messages. By the time you notice, the installer is already on site Thursday discovering the damage. Wasted trip.
$200–500 per wasted tripActive jobs, install dates, who's going where — it's all on a whiteboard in the office, in someone's head, or scattered across text threads. If that person is sick, the shop grinds to a halt. Nothing is searchable. Nothing is auditable.
Hours lost daily to "where are we on this?"After the install walkthrough, the punch list gets scribbled on paper or rattled off in a phone call. Items get lost. "Didn't we already fix that?" There's no photo record, no status tracking, no accountability. Clients call asking for updates you can't give.
Reputation damage + rework costsHomeowners and general contractors have zero visibility into where their job stands. So they call. And text. And email. Every inquiry pulls your office manager out of productive work to check the whiteboard and relay a status that should be self-serve.
30+ min/day fielding status callsClient claims the scratch was there before your crew showed up. Your installer says it wasn't. Nobody has timestamped photos from delivery. Without documentation, you eat the cost. Every time. Custom cabinetry isn't cheap to replace.
$500–2,000+ per disputeEnterprise construction platforms start at $667/month. Per-seat field tools charge $39–89 per user per month. Cabinet shop ERPs run $199/user/month. They're built for general contractors running $50M projects — not a 12-person shop with 6 active jobs. You're paying for 40 features to use 3.
$2,400–12,000/year overspendingWe looked at every option a custom shop might consider. Here's the truth.
| Tool | Price | Delivery tracking | Install scheduling | Punch list | AI assistant | Client portal | Built for custom shops |
|---|---|---|---|---|---|---|---|
| SiteQueue | $29/mo up to 3 users |
✓ | ✓ | ✓ | ✓ Oriel | ✓ | ✓ |
| Enterprise construction platforms The ones GCs use on $50M projects |
$667+/mo annual contract required |
— | ✓ | ✓ | — | ✓ | — Built for GCs |
| Per-seat field management tools The ones that charge per user per month |
$39–89/user/mo adds up fast |
— | ✓ | ✓ | — | — | — Generic field mgmt |
| Cabinet shop ERP suites Full management systems with everything built in |
$199/user/mo per user pricing |
— | ✓ | ✓ | — | — | ✓ But you're paying for 40 features to use 3 |
| Contractor CRMs Sales-first tools with some scheduling bolted on |
$79–239/mo billed annually |
— | ✓ | — | — | — | — Home improvement focus |
| Whiteboard + texts The system you're probably using right now |
$0 but costs you plenty |
— Photos in texts | — In someone's head | — Paper notes | — | — | It's what you know |
Pricing based on publicly available data, verified March 2026. SiteQueue is flat-rate, not per-user.
Every job flows through the same lifecycle. SiteQueue tracks each phase so nothing falls through the cracks.
Schedule the delivery. Driver logs what arrived, what's missing, what's damaged — with photos — right from their phone at the job site. Sarah sees it immediately on her dashboard.
Schedule the installer. Dashboard warns if unresolved delivery damage exists before you send your crew. Installer logs completion. No surprises, no wasted trips.
Walk-through deficiencies get logged with photos and assignments. Track status from open to closed. Client sees everything via their portal link. PDF report with one click.
The moment that pays for itself: Your delivery driver logs "Cabinet #7 — scratch on left panel" at 9am. Sarah sees it on her dashboard at 9:01am. She orders the replacement panel before lunch. By Thursday when the installer arrives, the replacement is on site. Install completes in one trip. That single save — one prevented wasted trip — covers the entire year of SiteQueue.
Named after the architectural window that juts out to give a better view — Oriel is your window into field operations. Ask it anything about your deliveries, installs, and deficiencies. It queries your actual job data and answers in plain English.
Oriel translates your question to a database query and returns the answer. No training needed. No complicated filters. Just ask.
Every job gets a read-only portal link. Clients see delivery status, installation progress, and deficiency updates in real time. No login required. No phone calls needed. Professional, transparent, trustworthy.
Mitchell Kitchen — Client View
This is what your client sees. No calls needed.
One wasted installer trip costs more than a year of SiteQueue.
Your next delivery is tomorrow morning. Know exactly what arrives, what's damaged, and what to fix — before your installer shows up.
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